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Food Service Supervisor

2 months ago


Bridgewater, Nova Scotia, Canada Jessy's Pizza Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Jessy's Pizza. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer needs are met and exceeded, resulting in high customer satisfaction.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Prepare and submit reports to management on a regular basis.
  • Team Management
    • Supervise and coordinate the activities of food service staff, including food service counter attendants, food preparers, and kitchen helpers.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Strong problem-solving and conflict resolution skills.
    • Ability to maintain accurate records and reports.
Work Environment

As a Food Service Supervisor at Jessy's Pizza, you will work in a fast-paced environment with a combination of sitting, standing, walking, and standing for extended periods. You will be required to work under pressure and meet tight deadlines.

Personal Suitability
  • Client Focus
    • Ability to provide exceptional customer service and ensure customer satisfaction.
  • Efficient Interpersonal Skills
    • Ability to work effectively with staff, management, and customers.
  • Excellent Oral Communication
    • Ability to communicate effectively with staff, management, and customers.
  • Flexibility
    • Ability to adapt to changing situations and priorities.
  • Team Player
    • Ability to work collaboratively with staff and management to achieve team goals.