Operations Manager for Support Services

3 weeks ago


Toronto, Ontario, Canada University Health Network Full time

Job Overview

The University Health Network (UHN) is seeking a highly skilled Operations Manager for Support Services to join its team. This key leadership role will oversee the efficient operation of support services, ensuring high-quality standards are maintained.

Key Responsibilities

  • Coordinate administrative tasks to optimize service delivery
  • Evaluate and improve quality standards through regular audits and staff feedback
  • Foster a collaborative work environment, promoting innovation and change management within the UHN Quality Program framework
  • Develop and implement strategic plans and projects
  • Supervise and develop human resources, including assigning duties and responsibilities
  • Manage financial aspects of operations
  • Oversee equipment maintenance and perform cross-functional duties as assigned
  • Perform other duties consistent with the job classification

Requirements

  • Minimum successful completion of a 3-year community college program in Healthcare Environmental Services Management or equivalent
  • Five years of supervisory experience in housekeeping/linen/transportation
  • Experience with Quality Improvement programs
  • Conflict resolution skills
  • Project management principles knowledge
  • Excellent oral and written communication skills
  • Technical knowledge of housekeeping, linen, laundry, and transport equipment
  • Environmental Cleaning Standards, Infection Prevention and Control, PIDAC, and Housekeeping Cleaning Standards & Procedures expertise
  • Proficiency with Microsoft Office

Benefits

  • Competitive salary range: $60-$80 per hour
  • Award-winning organization and member of the Healthcare of Ontario Pension Plan (HOOPP)
  • Central location with easy access to public transit and UHN shuttle service
  • A flexible work environment with opportunities for development and promotions

About UHN

At the University Health Network, our commitment to excellence drives us to provide exceptional patient care, innovative research, and outstanding education. As one of Canada's largest research teaching hospitals, we bring together over 16,000 employees, more than 1,200 physicians, and 8,000+ students. We offer a comprehensive benefits package, including a competitive salary, comprehensive health insurance, and pension plan. Our mission is to transform lives and communities through excellence in care, discovery, and learning.



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