Operations Manager
4 weeks ago
As an Operations Supervisor at Matrix Logistics Services Limited, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of Matrix Logistics Services Limited.
With over 500 facilities and more than 50,000 dedicated associates, Matrix Logistics Services Limited North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.
Job Responsibilities:
- Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
- Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
- Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
- Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
Required Education and Experience:
- Bachelor's degree or equivalent experience, preferred.
- 1+ years operations experience in a lead/supervisor/management role, preferred.
- 1+ years logistics industry experience, preferred.
- Staff management, workload planning, objective setting and organizational skills, preferred.
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