Sales Team Lead

7 days ago


Ottawa, Ontario, Canada Tbwa ChiatDay Inc Full time
Company Overview
Filson is a leading provider of high-quality outdoor apparel and gear. Our commitment to innovation, excellence, and superior customer service has made us a trusted brand among adventurers and outdoor enthusiasts.

Salary
The compensation for this role is competitive and based on experience. Compensation can be negotiated based on previous experience & qualifications. The hourly rate ranges from $22.90 - $25.65 per hour. Additionally, potential monthly bonuses are available based on store financial performance.

Job Description
We are seeking a skilled Sales Team Lead to join our team. In this role, you will be responsible for identifying customer needs and acting as an outfitter, fully preparing our guests for their next adventure through exceptional product knowledge. You will also support the Store Manager in selecting store staff by recruiting, selecting, orienting, and training employees. Key responsibilities include developing team's selling and merchandising skills, observing and providing feedback to support members of staff, managing a training plan, and driving key performance indicators. Furthermore, you will be responsible for supporting marketing events and stories through in-store promotion, clientele emails, and community outreach.

Required Skills and Qualifications
To be successful in this role, you must have exceptional selling skills, customer service, and clientele. A minimum of two years in a leadership role is required, along with experience using data to make informed decisions. People development and growth experience is also essential. Strong written and verbal communication skills are necessary, as well as PC-based computer skills with Word and Excel. Ability to work weekends, holidays, and evenings is required. Additionally, a high school diploma or equivalent is mandatory, and you must be 18+ years old. Physical requirements include being able to lift and carry 30 pounds, reach overhead, pull clothing and luggage from shelves, bend, kneel, or stoop, and stand for long periods of time.

Benefits
Filson offers a comprehensive benefits package, including medical, dental & vision, 401k with company match, employee assistance program, pet insurance, and paid time-off. Paid vacation days (accrued) and corporate holidays are also included. For full-time employees working over 30 hours a week, additional benefits such as 10 corporate holidays, 2 volunteer days, and complimentary employee bag at 90 days of employment are provided. Note that this job description is not meant to be all-inclusive; employees may be required to perform other duties to meet the ongoing needs of the organization.
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