Automobile Claims Specialist Position
13 hours ago
About Us: Snowbirds Auto Connection Ltd. is a reputable company providing vehicle transportation services for over 30 years.
Job Summary: We are seeking a part-time Claims Specialist to join our team. As a key member, you will be responsible for processing and investigating automobile claims in a professional manner.
Key Responsibilities:
- Claim Investigation and Resolution: Communicate with claimants, relevant parties, and exercise judgment to calculate liability.
- Careful Examination of Vehicle Repair Estimates: Ability to decipher and understand estimates from body shops.
- Attention to Detail: Review and analyze images, photos, videos, and vehicle condition reports.
- Timely Response and Reporting: Respond to claimants in a timely and professional manner, with monthly, quarterly, and yearly reporting on claims investigated.
- Detailed Documentation: Document all claims in a detailed, organized manner, including pertinent information.
- Negotiation and Expense Management: Negotiate settlements and manage expenses by working with auto body/repair shops.
Qualifications and Requirements:
- A minimum of 2 years' experience in a similar role.
- Good knowledge of how to evaluate automobile damage.
- Strong organizational and time-management skills.
- A minimum of 3 years' customer service experience.
- Experience working with automobile repair/body shop estimates.
- Any experience working with auto insurance claims is an asset.
- Ability to use Microsoft Outlook proficiently.
- Skillful in analytical thinking and problem solving.
Work Arrangement: Part-time, maximum 10 hours per week. The company will provide training for company software, processes, contacts, etc.
Estimated Salary: Based on industry standards, the estimated annual salary for this position is $60,000-$80,000 CAD.
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