Automobile Claims Specialist Position

13 hours ago


Concord, Ontario, Canada Snowbirds Auto Connection Ltd. Full time

About Us: Snowbirds Auto Connection Ltd. is a reputable company providing vehicle transportation services for over 30 years.

Job Summary: We are seeking a part-time Claims Specialist to join our team. As a key member, you will be responsible for processing and investigating automobile claims in a professional manner.

Key Responsibilities:

  • Claim Investigation and Resolution: Communicate with claimants, relevant parties, and exercise judgment to calculate liability.
  • Careful Examination of Vehicle Repair Estimates: Ability to decipher and understand estimates from body shops.
  • Attention to Detail: Review and analyze images, photos, videos, and vehicle condition reports.
  • Timely Response and Reporting: Respond to claimants in a timely and professional manner, with monthly, quarterly, and yearly reporting on claims investigated.
  • Detailed Documentation: Document all claims in a detailed, organized manner, including pertinent information.
  • Negotiation and Expense Management: Negotiate settlements and manage expenses by working with auto body/repair shops.

Qualifications and Requirements:

  • A minimum of 2 years' experience in a similar role.
  • Good knowledge of how to evaluate automobile damage.
  • Strong organizational and time-management skills.
  • A minimum of 3 years' customer service experience.
  • Experience working with automobile repair/body shop estimates.
  • Any experience working with auto insurance claims is an asset.
  • Ability to use Microsoft Outlook proficiently.
  • Skillful in analytical thinking and problem solving.

Work Arrangement: Part-time, maximum 10 hours per week. The company will provide training for company software, processes, contacts, etc.

Estimated Salary: Based on industry standards, the estimated annual salary for this position is $60,000-$80,000 CAD.



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