Product Operations Director

12 hours ago


Ottawa, Ontario, Canada Plusgrade Inc Full time
Unlock the Future of Travel with Plusgrade Inc

We are an industry-leading organization revolutionizing consumer interactions with loyalty programs. Our innovative e-commerce solutions tackle complex challenges, and we're looking for a seasoned leader to join our Product Management team in Toronto.

About the Role:
  • Guiding product and engineering teams through significant growth and change.
  • Working closely with Product Operations to bring transparency to product development.
  • Coordinating management of team and organization OKRs.
  • Collaborating with internal stakeholders on roadmap transparency and cross-functional coordination.
Key Responsibilities:
  1. Ensuring modern and traditional project management techniques: Agile, Kanban, Scrum, dependency management, release management, and capacity planning.
  2. Managing large software development projects involving dependencies across multiple teams.
  3. Understanding business processes from a management perspective and multi-level stakeholder management.
  4. Change management: identifying opportunities to improve and influencing stakeholders.
Your Qualifications:
  • 8+ years agile software development project management experience using Agile methodologies.
  • Proven leadership skills with the ability to execute under pressure.
  • Strong communication skills at all levels of the organization.
  • Broad project management experience with Certified Scrum Master or Project Management Professional (PMP) accreditation as an asset.
Award-Winning Benefits:
  • RRSP/401(k) Matching
  • Comprehensive Health Plans
  • Flexible Paid Time Off
  • Travel Experience Credit
  • Annual Wellness Credit
Why Join Us:

We believe in diversity and inclusivity. Our interview process is designed for a positive candidate experience, ensuring every candidate is evaluated equally. We welcome applications from all qualified individuals and offer a supportive work environment.



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