Lead Rooms Coordinator

7 days ago

London, Ontario, Canada Residence Inn London Full time
Job Title: Lead Rooms Coordinator

In this key role, you will oversee the daily operations of Residence Inn London and lead a team of dedicated staff. As the ultimate decision-maker for day-to-day hotel operations, you are responsible for ensuring seamless guest experiences while maintaining an efficient and profitable business.

Responsibilities:
- Develop and implement policies and procedures for daily operations
- Recruit, train, and supervise staff to ensure exceptional service standards
- Conduct performance reviews and provide coaching and feedback to team members
- Negotiate with suppliers and vendors to secure the best possible rates and services
- Manage front desk duties, including check-in/check-out, room assignments, and guest issues
- Prepare budgets and monitor revenues and expenses to ensure financial stability
- Implement marketing activities to drive occupancy and revenue growth
- Oversee maintenance and repairs to maintain a clean and comfortable environment for guests

Requirements:
- 2 years of experience in hospitality management, preferably in a similar role
- Proven track record of success in leading teams and driving business results
- Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility

What We Offer:
- Competitive salary: $70,000 - $90,000 per year
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional growth and development, including training and education programs
- Collaborative and dynamic work environment, with a focus on teamwork and innovation

How to Apply:
Please submit your resume and cover letter to [insert contact information].

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