Call Center Sales Team Lead

1 month ago


Sydney, Nova Scotia, Canada Mass Markets Full time

Job Title: Call Center Sales Supervisor

Job Summary:

Mass Markets is seeking a highly motivated and experienced Call Center Sales Supervisor to join our team. As a Call Center Sales Supervisor, you will be responsible for leading a team of sales representatives and ensuring the success of our call center operations.

Key Responsibilities:

  • Lead a team of sales representatives and provide guidance and support to ensure they meet their sales targets.
  • Develop and implement sales strategies to increase revenue and improve customer satisfaction.
  • Monitor and analyze sales performance data to identify areas for improvement and develop plans to address them.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Provide coaching and training to sales representatives to improve their skills and knowledge.
  • Manage and maintain accurate records and reports to track sales performance and customer interactions.

Requirements:

  • Minimum 3 years of experience in a call center sales environment.
  • Proven track record of success in sales leadership and team management.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and develop effective sales strategies.
  • Strong problem-solving and decision-making skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Preferred Qualifications:

  • Experience in a similar role or industry.
  • Knowledge of sales software and technology.
  • Ability to travel up to 10% of the time.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career growth and advancement.
  • Collaborative and dynamic work environment.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.

How to Apply:

If you are a motivated and experienced sales leader looking for a new challenge, please submit your resume and cover letter to [insert contact information].



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