Call Center Sales Team Lead
4 weeks ago
Job Title: Call Center Sales Supervisor
Job Summary:
We are seeking a highly motivated and experienced Call Center Sales Supervisor to join our team at Mass Markets. As a Call Center Sales Supervisor, you will be responsible for leading a team of sales representatives and providing guidance and support to ensure they meet their sales targets and provide exceptional customer service.
Key Responsibilities:
- Lead a team of sales representatives and provide guidance and support to ensure they meet their sales targets and provide exceptional customer service.
- Develop and implement sales strategies to increase sales revenue and improve customer satisfaction.
- Conduct regular performance reviews and provide feedback to sales representatives to help them improve their performance.
- Collaborate with other departments to ensure seamless communication and coordination.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Develop and implement process improvements to increase efficiency and productivity.
- Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
Requirements:
- Minimum of 3 years of experience in a sales or customer service role.
- Proven track record of success in sales and customer service.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a team environment.
Preferred Qualifications:
- Bachelor's degree in Business Administration or related field.
- Experience in a call center environment.
- Knowledge of sales and customer service principles and practices.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and experienced sales professional looking for a new challenge, please submit your resume and cover letter to [insert contact information].
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