Hotel Operations Manager
2 weeks ago
Hotel Operations Manager
At Alberta Corp, we are seeking a highly skilled Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities:
- Develop and implement policies and procedures for daily operations
- Supervise staff and ensure that they are trained and equipped to provide excellent customer service
- Prepare budgets and monitor revenues and expenses to ensure that the hotel is operating within budget
- Enforce policies and procedures to ensure that the hotel is operating in compliance with all relevant laws and regulations
- Address customer complaints and concerns in a professional and courteous manner
- Assist clients/guests with special needs and provide exceptional customer service
- Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines
Requirements:
- 5-10 years of experience in hotel operations or a related field
- Proven track record of success in managing hotel operations and improving customer satisfaction
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
- Valid driver's license and own vehicle
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a dynamic and growing company
- A fast-paced and challenging work environment
How to Apply:
Please submit your resume and a cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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