Hotel Operations Manager

2 weeks ago


Calgary, Alberta, Canada Alberta Corp Full time

Hotel Operations Manager

At Alberta Corp, we are seeking a highly skilled Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

  • Develop and implement policies and procedures for daily operations
  • Supervise staff and ensure that they are trained and equipped to provide excellent customer service
  • Prepare budgets and monitor revenues and expenses to ensure that the hotel is operating within budget
  • Enforce policies and procedures to ensure that the hotel is operating in compliance with all relevant laws and regulations
  • Address customer complaints and concerns in a professional and courteous manner
  • Assist clients/guests with special needs and provide exceptional customer service
  • Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines

Requirements:

  • 5-10 years of experience in hotel operations or a related field
  • Proven track record of success in managing hotel operations and improving customer satisfaction
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet deadlines
  • Valid driver's license and own vehicle

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing company
  • A fast-paced and challenging work environment

How to Apply:

Please submit your resume and a cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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