Client Advisor

4 weeks ago


Gatineau, Quebec, Canada Royal Bank of Canada Full time
Job Title: Client Advisor

At Royal Bank of Canada, we are seeking a Client Advisor to join our team. As a Client Advisor, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

Key Responsibilities:
  • Proactively engage with clients to understand their needs and provide tailored solutions.
  • Deliver outstanding service experiences through completing transactions and identifying sales and referral opportunities.
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience.
  • Contribute to team results by listening and spotting opportunities to offer additional advice or introduce clients to RBC partners.
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
Requirements:
  • Demonstrated passion for putting clients first and success in a target-driven solutions environment.
  • Drive and self-motivation, excellent communication skills, and emotional intelligence.
  • Digital literacy across a broad range of devices.
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.
  • Fluency in both French and English to serve RBC's French and English-speaking customers.
What We Offer:
  • A comprehensive Total Rewards Program including bonuses and flexible benefits.
  • A world-class training program in financial services.
  • Excellent career development and access to a variety of job opportunities across business and geographies.
  • Leaders who support your development through coaching and managing opportunities.
  • A dynamic, collaborative, progressive, and high-performing team environment.
Job Skills:
  • Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

At RBC, we are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities.


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