Restaurant Operations Manager

4 weeks ago


Burlington, Ontario, Canada Just jerk Caribbean restaurant Full time
Restaurant Supervisor Job Description

At Just Jerk Caribbean Restaurant, we are seeking a highly organized and detail-oriented Restaurant Supervisor to join our team. The successful candidate will be responsible for ensuring the smooth operation of our food service establishment, supervising and coordinating the activities of our staff, and maintaining high standards of quality and customer service.

Key Responsibilities:
  • Establish and implement effective methods to meet work schedules and ensure timely service delivery.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Address customer complaints and concerns in a professional and courteous manner, ensuring customer satisfaction and loyalty.
Work Environment and Physical Demands:
  • Fast-paced environment with tight deadlines and high pressure to deliver excellent service.
  • Combination of sitting, standing, walking, and standing for extended periods, with frequent bending, crouching, and kneeling.
  • Physically demanding role requiring attention to detail and ability to work in a team environment.
Personal Suitability:
  • Client-focused with excellent oral communication skills and ability to work effectively with diverse teams.
  • Efficient interpersonal skills, flexibility, and initiative to drive results and improve processes.
  • Dependability and ability to work in a permanent, full-time capacity with a variable schedule of 30-44 hours per week.


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