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Hotel Front Desk Associate

2 months ago


Canmore, Canada Coast Canmore Hotel and Conference Centre Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Hotel Front Desk Clerk at Coast Canmore Hotel and Conference Centre. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Reservations: Process group arrivals and departures, take, cancel, and change room reservations.
  • Clerical Duties: Maintain an inventory of vacancies, reservations, and room assignments, and perform various administrative tasks.
  • Customer Service: Provide general information about points of interest in the area, answer telephone calls and relay messages, and assist clients/guests with special needs.
Requirements
  • Secondary (high) school graduation certificate
  • Will train
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week