Compassionate Veterinary Client Care Coordinator

1 week ago


Barrie, Ontario, Canada VCA Canada Full time

Job Summary:

We are seeking a compassionate and organized Veterinary Receptionist, Client Care Coordinator to join our team at O'Sullivan Animal Hospital in Barrie, ON.

About the Role:

This is an exceptional full-time opportunity for an individual to provide exceptional customer service, schedule appointments, admit and discharge pet patients, and perform various administrative tasks.

Key Responsibilities:

  • Provide excellent customer service, ensuring clients and their pets feel welcomed and appreciated.
  • Schedule appointments effectively, answer phone calls, and track bookings.
  • Perform invoicing, billing, creating estimates, and processing payments.
  • Take initiative and work independently, with a willingness to learn about veterinary services and updated medical office procedures.
  • Assist the Veterinary staff with various tasks and treatments.
  • Maintain cleanliness of reception areas, pet holding areas, and common spaces.

What We Offer:

VCA Canada offers a competitive salary range of $45,000 - $60,000 per year, based on experience, as well as opportunities for career growth and development. Our benefits package includes comprehensive health insurance, RRSP employer match program, employee assistance program, referral bonus rewards, and more.

Requirements:

  • Excellent customer service skills.
  • Ability to multitask and work in a fast-paced environment.
  • High school diploma or equivalent required, with post-secondary education in a related field an asset.

Why Join Us:

VCA Canada is a leading animal care company with a strong commitment to providing exceptional patient care and supporting the well-being of our employees. We offer a dynamic work environment, opportunities for professional growth, and a chance to make a difference in the lives of pets and their families.



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