Digital Product Strategist

23 hours ago


Old Toronto, Canada Aquent Full time
About the Role

Aquent seeks a seasoned Digital Product Strategist to join our client's team in Greater Toronto Area, ON. In this exciting Consultant role, you will drive customer experience strategies for digital onboarding and servicing of financial products and services.

Key Responsibilities
  • Lead product backlog development, ensuring alignment with business goals and technical capabilities.
  • Conduct assessments to guarantee web content meets mandated standards.
  • Facilitate clear communication between stakeholders, presenting ideas and concepts effectively.
  • Collaborate with Marketing Operations, Business Stakeholders, and IT Partners to ensure timely project delivery.
  • Manage approvals required for project execution, including Compliance, Legal, Operations, and Customer Service.
  • Track NPS, monitor CTB digital performance, and benchmark against competitors to identify opportunities.
Project Oversight and Performance Monitoring
  • Oversight of all projects from conception to deployment.
  • Provide the team with updates on the digital landscape and emerging opportunities.
  • Strong understanding of digital banking platforms, FinTech solutions, mobile/web banking apps.
  • Familiarity with agile methodologies, preferably SAFe.
Tools and Technical Expertise
  • Proficiency in JIRA and Confluence.
  • Experience working with wireframes and a solid understanding of UX principles.
Requirements
  • Drive for continuous learning and innovative user experience development.
  • Ability to lead complex projects with diverse teams.

The ideal candidate holds a university degree in business or marketing. The estimated salary for this position is around $90,000-$110,000 per year, depending on experience.



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