Digital Transformation Strategist

3 weeks ago


Old Toronto, Canada Medcan Health Management Inc. Full time

At Medcan Health Management Inc., we are seeking an experienced Digital Transformation Strategist to join our Technology Services team as a key member of the senior leadership team. This role provides vision and leadership for developing and implementing a client-centric digital technology roadmap, with a focus on improving client experience and driving operational efficiencies.

Company Overview

Medcan is a leading health and lifestyle management service provider that offers personalized services to individuals, families, and organizations. Our team of over 700 staff members work closely with clients virtually and physically from our clinics in downtown Toronto and Oakville.

This is an exciting opportunity to be part of a dynamic organization that is committed to delivering exceptional client experiences through innovative digital solutions. As a Digital Transformation Strategist, you will have the opportunity to work closely with IT, Marketing, Data, and other teams to implement digital technologies and enhance client-facing services.

About the Role

The successful candidate will possess five (5) years or more of senior leadership experience in a digital and customer-focused transformation role, including development and deep understanding of CRM as a practice/strategy. They will bring thought leadership in digital best practices and demonstrable record of successful development and implementation of technology that drives efficiencies or improved client experiences.

The ideal candidate will also have experience in digital transformation or developing and adapting business practices into digital delivery channels. Additionally, they will have knowledge and experience with the Salesforce platform and Health cloud, as well as a solid understanding of IT operations spanning Infrastructure, Integration, and Cyber security.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for professional growth and development.



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