Supply Chain Support Specialist
3 weeks ago
About Glentel Inc.
">GlenTel Inc., a billion-dollar+ organization, is supported by Bell and Rogers. We partner with globally recognized brands like Costco, Apple, Samsung, and Google. Known for our brands WIRELESSWAVE, tbooth wireless, and Costco's WIRELESS, we deliver unparalleled performance in the retail industry. Proudly recognized as one of the Best Places to Work, we offer a dynamic environment where you can grow your career with an award-winning organization.
As a Reverse Logistics Coordinator, you will be part of our Reverse Logistics team and provide administrative support to our 3rd Party Logistics Centre and The Mobile Shop locations.
The Mobile ShopTM (a fully owned division of Loblaw Inc) is located in over 200 Loblaw and Loblaw-affiliated stores across Canada. As one of the largest multi-carrier retailers, The Mobile Shop offers customers a wide selection of wireless providers in a convenient and customer-focused environment.
Why Work With Us?
">- We offer a competitive base pay: $50,000 - $55,000
- A hybrid work model for flexibility
- Individual or family medical and dental plans with life insurance
- Three weeks' vacation
- An RRSP company match program to help you plan for your future
- Bonuses for successful employee referrals
- Incentive programs including bonuses
- Discounts on the newest wireless technology and plans with the opportunity to receive a complimentary cell phone plan
Responsibilities:
">- Follow up with vendors and receive credit notes
- Resolve or escalate store issues in a professional manner
- Liaise with an extended warranty company to resolve customer concerns
- Liaise with 3rd party logistics centre regarding store returns
- Post weekly store tasks and follow-up on them with stores
- Monitor store supply requests
- Perform other related duties
Qualifications:
">- Experience in customer service
- Wireless retail experience is an asset
- Ability to work independently and meet deadlines
- Strong critical thinking and problem-solving skills
- Knowledge of POS is an asset
- High school diploma or equivalent
Benefits and Incentives:
">- We offer a range of benefits to support your well-being and future goals
- Incentives to recognize and reward your hard work and dedication
Other Opportunities:
">GlenTel Inc. encourages applications from all qualified candidates. If you require accommodation to participate in the recruitment process, please advise us confidentially.
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