Wireless Supply Chain Associate

5 days ago


Burnaby, British Columbia, Canada GLENTEL Inc. Full time
Role Overview

We are seeking a highly motivated Reverse Logistics Coordinator to join our team at GLENTEL Inc. in Canada.

This exciting opportunity involves providing administrative support to our 3rd Party Logistics Centre and The Mobile Shop locations, helping us maintain exceptional customer satisfaction and drive business growth.

About the Role

As a Reverse Logistics Coordinator, you will be part of our dynamic team responsible for ensuring seamless operations at our logistics centre and store locations.

  • You will follow up with vendors, receive credit notes, and resolve or escalate store issues in a professional manner.
  • Liaise with extended warranty companies to resolve customer concerns and work closely with our 3rd party logistics centre regarding store returns.
  • You will also post weekly store tasks, follow up on them, monitor store supply requests, and perform other related duties.
What We Offer

In this rewarding role, you can expect:

  • A competitive base salary of $52,500 - $57,000 per year.
  • A hybrid work model allowing you to balance office and remote work.
  • Individual or family medical and dental plans with life insurance.
  • Three weeks' vacation and an RRSP company match program to help you plan for your future.
  • Bonuses for successful employee referrals and incentive programs including bonuses.
  • Discounts on the newest wireless technology and plans, with the opportunity to receive a complimentary cell phone plan.
Requirements

To succeed in this position, you should have:

  • Experience in customer service.
  • Wireless retail experience is an asset.
  • The ability to work independently and meet deadlines.
  • Strong critical thinking and problem-solving skills.
  • Knowledge of POS is an asset.
  • A high school diploma or equivalent.
About Us

GLENTEL Inc. is a leading organization supported by Bell and Rogers, partnering with globally recognized brands like Costco, Apple, Samsung, and Google. We offer a dynamic environment where you can grow your career with an award-winning organization.



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