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Office Manager
2 months ago
We are seeking an experienced Office Manager to join our team at Liberty Tax Service. As an Office Manager, you will be responsible for overseeing the day-to-day operations of our office, ensuring that all administrative tasks are completed efficiently and effectively.
Key Responsibilities- Administrative Support: Provide administrative support to the team, including answering phones, responding to emails, and maintaining accurate records.
- Office Management: Oversee the management of the office, including supervising staff, managing budgets, and ensuring that all office equipment and supplies are in good working order.
- Client Services: Provide exceptional client service, including responding to client inquiries, resolving client issues, and ensuring that all client needs are met.
- Team Development: Develop and implement training programs to enhance the skills and knowledge of the team, ensuring that they have the necessary tools and resources to perform their jobs effectively.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
- Reporting and Analysis: Prepare and analyze reports to track office performance, identify trends, and make recommendations for improvement.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of experience in an administrative role
- Language: Fluency in English
- Work Environment: Fast-paced environment, work under pressure, tight deadlines, attention to detail
