Hotel Receptionist

3 weeks ago


Lunenburg County, Canada Smuggler's Cove Inn Full time
Job Title:

Hotel Receptionist

Job Summary:

We are seeking a highly organized and customer-focused Hotel Receptionist to join our team at Smuggler's Cove Inn. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk, handle guest arrivals and departures, and process payments.
  • Guest Service: Provide information on hotel facilities, services, and local attractions, and resolve any guest complaints or issues.
  • Communication: Answer phone calls, relay messages, and assist guests with special needs.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Previous experience in a hotel or customer service environment is an asset.
Preferred Qualifications:
  • Cultural Competency: Ability to work with diverse guests and provide culturally sensitive service.
  • Language Skills: Fluency in English.

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