Inside Sales Representative

2 months ago


Mississauga, Ontario, Canada TD SYNNEX Full time

About the Role

We are seeking a highly motivated and results-driven Sales Representative to join our team at TD SYNNEX. As an Inside Sales Representative, you will be responsible for selling TD SYNNEX products and/or services via telephone, generating prospective customers through cold calling, and qualifying and following up on sales leads.

Key Responsibilities

  • Service, grow, and develop a group of accounts
  • Achieve all measurable daily performance standards (calls, orders, sell time, quota)
  • Meet minimum achievement with assigned revenue, gross profit dollar, and gross profit percentage quota to goal
  • Provide pricing and product availability to customers as required
  • Position products and service programs suited to customer's business needs
  • Maintain current customer profiles and information as requested
  • Returns Authorizations - process request to customer service when applicable
  • Outbound calls, prospect/qualify customers
  • Handle incoming calls for the call centre
  • Provide ETA and shipping information as requested
  • Process orders correctly, accurately, and back-order account maintenance/combination
  • Provide help in developing accounts with outside associate or Business Development Rep
  • Provide excellent follow-up and customer service towards all customer requests
  • Attend all scheduled TD SYNNEX training initiatives, reseller/Industry events, TD SYNNEX events

Requirements

  • High School Diploma required; university or post-secondary school an asset coupled with six (6) months inside sales experience or two years industry-related experience
  • Bilingual in French an asset
  • Strong desire to learn and ready to show initiative
  • Innovative and self-motivated
  • Excellent communication skills (both written and verbal), organizational skills, attention to detail
  • PC literate – MS Word and Excel
  • Good interdepartmental relationships
  • Extended hours/attendance at conferences on weekends required occasionally
  • Core Competencies for this role include communication skills, detail-oriented, interpersonal skills, and sales acumen

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.


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