Hotel Operations Manager

4 weeks ago


High Level, Canada Quality Inn & Suites High Level Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Quality Inn & Suites High Level.

Job Summary:

The Hotel Clerk Supervisor will be responsible for supervising a team of hotel staff, ensuring the smooth operation of hotel services, and maintaining high standards of customer service.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and ensure their stay is comfortable and enjoyable.
  • Coordinate and review work, ensuring tasks are completed efficiently and effectively.
  • Hire and train new staff members in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed.
  • Requisition materials and supplies to ensure business continuity and customer service delivery.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of hotel operations and customer service principles.
Work Setting:

Hotel, motel, resort.

Supervision:

5-10 people.

Work Term:

Permanent.

Work Language:

English.

Hours:

30 to 44 hours per week.



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