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Restaurant Operations Director

2 months ago

Edmonton, Alberta, Canada Han Jan Full time
About Han Jan

Han Jan is a dynamic and fast-paced restaurant management company seeking an experienced Restaurant Operations Director to lead our team.

Job Overview

The Restaurant Operations Director will oversee the daily operations of our restaurants, ensuring exceptional customer service and efficient workflow. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Staff Management: Recruit, train, and manage a high-performing team of staff members to ensure excellent customer service and seamless operational flow.
  • Scheduling and Inventory: Plan and coordinate staff schedules, manage inventory levels, and maintain accurate records to minimize waste and optimize resources.
  • Customer Service: Foster a positive customer experience by addressing complaints promptly and resolving issues efficiently.
  • Supplier Relations: Develop and maintain strong relationships with suppliers to negotiate competitive prices and ensure timely delivery of essential goods.
  • Regulatory Compliance: Ensure adherence to health and safety regulations, maintaining a clean and safe working environment for all staff and customers.
Requirements:
  • A secondary school graduation certificate
  • A minimum of 3-5 years of experience in a similar role, preferably in the foodservice industry
Benefits:
  • Competitive salary: $60,000 - $80,000 per annum
  • Group insurance benefits
  • A permanent work term with flexible hours (30-40 hours/week)
  • Opportunities for professional growth and development within a dynamic company