Hotel Front Desk Associate
3 weeks ago
We are seeking a reliable and energetic Front Desk Attendant to join our team at the Strathcona Hotel.
The ideal candidate will be friendly, dependable, and organized, with a passion for creating positive experiences for our guests, patrons, and suppliers.
Duties and Responsibilities:
- Greet guests and complete check-in and checkout processes in a timely and pleasant manner.
- Create and manage reservations using online sources, third-party bookings, phone inquiries, walk-in guests, and internal bookings.
- Maximize revenue by adhering to hotel policies and procedures regarding revenue sources such as hotel reservations, guest room upgrades, parking charges, gift card transactions/sales, and special event ticket sales.
- Assist guests with information on local attractions, transportation, sightseeing tours, and hotel amenities, venues, and events.
- Resolve guest concerns to ensure they have the best experience possible.
- Answer the switchboard and dispatch calls to the appropriate departments, venues, and respond to guest and patron inquiries.
- Assist with key sign-in/out, cash reconciliations, and cash drops.
- Operate digital radios to communicate with various departments and team members throughout the property.
We Offer:
- Competitive wages
- 50% off meals while working or visiting as a guest
- Health and dental benefits
- Opportunity to attend free shows and events
- Fun work environment with opportunities for development and career advancement
Apply today to learn more about this exciting opportunity.
Requirements:
- Minimum 1 year hotel front desk experience
- Ability to work in a fast-paced environment and maintain a positive attitude
- Ability to remain calm and composed in emergency situations
- Ability to handle cash, credit, and debit card payments
- Excellent communication skills and ability to work well with a large team
-
Front Desk Associate
4 weeks ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeLocated in the heart of Victoria, BC, the Strathcona Hotel is a stunning Victorian landmark with a rich history dating back to the gold rush era. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Greet guests and process check-ins and...
-
Front Desk Associate
4 weeks ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeThe Strathcona Hotel is seeking a reliable and responsible Front Desk Attendant to join our team. As the first point of contact for our guests, you will be responsible for creating a positive and welcoming experience.Key Responsibilities:Greet guests and complete check-in and check-out processes in a timely and efficient manner.Manage reservations and ensure...
-
Front Desk Associate
3 weeks ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeAt the Strathcona Hotel, we are seeking a highly skilled and motivated Front Desk Attendant to join our team. This is a fantastic opportunity to work in a fast-paced environment and provide exceptional customer service to our guests.Key Responsibilities:Greet guests and process check-ins and check-outs in a timely and efficient manner.Create and manage...
-
Front Desk Supervisor
1 month ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeStrathcona Hotel is a family-owned and operated Victorian landmark in the heart of Victoria, BC. We're seeking a Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will assist the Front Office Manager with various projects and manage a small group of staff. You'll be passionate about meeting new people and creating memorable experiences...
-
Hotel Front Desk Operations Manager
3 days ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeKey Responsibilities:Provide exceptional customer service and create memorable experiences for guests.Assist the Front Office Manager with various projects and supervise a small team of staff.Process check-ins and check-outs efficiently and accurately.Maintain a high level of professionalism in all aspects of job performance.Train new staff and coach team...
-
Front Desk Hospitality Ambassador
7 days ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeStrathcona Hotel Front Desk OpportunityWe are seeking a reliable and energetic individual to join our front desk team in the heart of Victoria, BC.About the RoleGreet guests and ensure a smooth check-in and check-out process.Create and manage reservations through various sources, including online bookings, telephone inquiries, and walk-ins.Maximize revenue...
-
Front Desk Team Lead
4 weeks ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeLocated in the heart of Victoria, BC, the Strathcona Hotel is a stunning Victorian landmark with a rich history dating back to the gold rush era. As a Front Desk Supervisor, you will be part of a family-owned and operated hotel that has been a hub of entertainment in the region for years.Our VenuesThe Sticky Wicket Pub and RestaurantThe Maple RoomThe Rooftop...
-
Front Desk Hospitality Professional
5 days ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeThe Strathcona Hotel, a renowned Victorian landmark in the heart of Victoria BC, seeks an experienced and energetic individual to join its front desk team.Job DescriptionGreet guests and ensure seamless check-in and check-out processes in a timely and professional manner.Create and manage reservations through various channels, including online sources,...
-
Front Desk Host
3 days ago
Victoria, British Columbia, Canada Strathcona Hotel Full timeLocated in the heart of Victoria BC, Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region.We are seeking a reliable and responsible individual to join our front desk team.Duties and Responsibilities:Greet guests and complete check-in and check-out processes efficiently and effectively.Create and...
-
Front Desk Management Professional
3 days ago
Victoria, British Columbia, Canada DoubleTree by Hilton Hotel and Suites Victoria Full timeThe DoubleTree by Hilton Hotel and Suites Victoria is seeking a dedicated Front Desk Management Professional to join our team.About the RoleAs a Front Desk Management Professional, you will be responsible for ensuring seamless check-in and check-out processes, managing front desk operations, and providing exceptional customer service.Key...
-
Hotel Reservations Coordinator
4 weeks ago
Victoria, British Columbia, Canada DoubleTree by Hilton Hotel and Suites Victoria Full timeJob SummaryWe are seeking a skilled Reservations Manager to join our team at DoubleTree by Hilton Hotel and Suites Victoria. As a key member of our front desk operations, you will be responsible for supervising staff, conducting performance reviews, and ensuring exceptional guest experiences.Key ResponsibilitiesSupervise and train front desk staff to provide...
-
Front Desk Ambassador
3 days ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe estimated salary for this role is $45,000 - $60,000 per year, depending on experience.Company OverviewCoast Hotels is a leading hospitality company that prides itself on delivering exceptional customer experiences. As a Bell Person, you will be part of a dynamic team that shares our commitment to excellence and guest satisfaction.Job DescriptionWe are...
-
Hotel Reservations Coordinator
3 weeks ago
Victoria, British Columbia, Canada DoubleTree by Hilton Hotel and Suites Victoria Full timeJob SummaryWe are seeking a skilled Reservations Manager to join our team at DoubleTree by Hilton Hotel and Suites Victoria. As a key member of our front desk team, you will be responsible for supervising staff, conducting performance reviews, and ensuring exceptional guest experiences.Key ResponsibilitiesSupervise and train front desk staff to provide...
-
Bell Person
4 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Front Desk Ambassador will play a key role in delivering exceptional guest experiences at Coast Hotels. This role is responsible for providing friendly, efficient, and superior customer service to every guest interaction. The position requires maintaining a positive front of the house environment while upholding high internal & external guest service...
-
Bell Person
4 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional guest service and creating a positive front-of-house environment.Key Responsibilities:Provide luggage service to guests upon arrival and departure, and room them in a professional manner.Store luggage for guests accurately and efficiently.Deliver morning...
-
Bell Person
4 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in ensuring the success of our hotel by providing exceptional customer service to our guests. This includes anticipating their needs, providing friendly and efficient service, and maintaining a positive front-of-house environment.Key Responsibilities:Provide luggage service to guests upon arrival and departure, and...
-
Bell Person
4 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in delivering exceptional guest experiences at Coast Hotels. This role requires a warm and friendly personality, with a focus on providing efficient and superior customer service with every guest interaction.Key Responsibilities:Provide luggage service upon guest's arrival and departure, ensuring a professional and...
-
Administrative Assistant
4 weeks ago
Victoria, British Columbia, Canada Cherish at Central Park Full timeJob Summary: Cherish at Central Park is seeking a skilled and compassionate Administrative Assistant - Front Desk Position to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a warm and welcoming environment for our residents. Key...
-
Bell Person
3 weeks ago
Victoria, British Columbia, Canada Coast Hotels Full timeThe Bell Person will play a vital role in delivering exceptional guest experiences at Coast Hotels. This role requires a warm and friendly personality, with a focus on providing efficient and superior customer service with every guest interaction.Key Responsibilities:Provide luggage service upon guest's arrival and departure, ensuring a seamless and...
-
Front Desk Coordinator
1 month ago
Victoria, British Columbia, Canada Cherish at Central Park Full timeJob Title: Receptionist/Front Desk PTJob Type: Part-time, PermanentSalary: From $18.00-$19.00 per hourEducation:Secondary School (required)Experience:Administrative assistant: 1 year (required)Receptionist: 1 year (required)Responsibilities:As a Front Desk Coordinator at Cherish at Central Park, you will be responsible for providing exceptional customer...