Digital Client Strategy Director
7 days ago
We are seeking an experienced Senior Account Manager to join our leadership team at Evolving Web. As a key member of our client services department, you will be responsible for managing senior-level relationships with clients and identifying opportunities for growth.
This strategic role offers the chance to take ownership of account management, build processes and systems to scale up our teams, and drive excellence in client deliverables. You will work closely with our co-founders to ensure alignment with our values, objectives, and company roadmap.
In this role, you will:
- Develop best-practice processes to improve account and project management efficiency
- Drive exceptional results across the agency in client deliverables, from consultancy to creative execution
- Oversee client communications, provide senior-level support, and nurture long-term relationships
- Lead strategic conversations to establish lasting partnerships with clients
- Take ownership of selected client accounts, leading to new business opportunities and revenue growth
What does success look like in this role?
- You have 8-10 years of agency experience with a proven track record of managing client accounts
- You have expertise in digital marketing and can effectively communicate complex ideas to clients
- You possess excellent listening skills, estimation abilities, and negotiation skills
- You are driven by building strong client relationships and enjoy making presentations
- You can effectively manage teams, track goals, and maintain financial discipline
Join us and contribute to shaping the future of digital experiences
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