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Bilingual Customer Service Representative
2 months ago
We are seeking a highly skilled and bilingual customer service representative to join our team at Canada Computers & Electronics. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing inventory, and maintaining a clean and organized store environment.
Key Responsibilities- Deliver outstanding customer service by assisting customers with product inquiries and resolving issues in a timely and professional manner.
- Manage inventory levels, receive and stock merchandise, and maintain a visually appealing sales floor.
- Process retail sales transactions, manage cash handling, and maintain accurate records.
- Uphold high standards of housekeeping and maintain a clean and inviting store environment.
- Translate English texts into French for marketing, electronics, IT, and retail purposes.
- Update and maintain the French website content, including banners, product descriptions, and policies.
- Collaborate with graphic designers and editors to create advertising materials for customers.
- Ensure accurate translation of product descriptions and specifications.
- Translate and update various policies and corporate guarantees.
- Translate documents for employees and review existing documents.
- Complete the creation and translation of addenda and notices.
- 1-2 years of retail sales experience in a similar technical environment.
- Proficient in technical tasks related to computer parts, accessories, and consumer electronics.
- High school diploma or equivalent preferred.
- Ability to work independently and collaboratively within a team.
- Excellent problem-solving abilities, attention to detail, and organizational skills.
- Proven track record of achieving sales targets.
- Strong communication skills, both written and verbal, with proficiency in bilingual (French).
- Comprehensive knowledge of computer parts and accessories, as well as consumer electronics.
Canada Computers & Electronics is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to provide a welcoming and inclusive workplace for all employees and customers.
