Assistant Store Manager
4 weeks ago
Job Summary
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Cole Haan LLC. As an Assistant Store Manager, you will be responsible for supporting the Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand, and Talent.
Key Responsibilities
- Support the Store Manager in achieving sales goals and performance metrics through the implementation of revenue-building strategies.
- Coach and develop staff to exceed individual and store goals, including coaching and development of the sales lead team and preparing them for an Assistant Store Manager role.
- Partner with the Store Manager to ensure ongoing specific and immediate coaching and feedback are provided to the staff.
- Assist the Store Manager with recruitment, hiring, and onboarding of all store positions.
- Support the Store Manager in achieving all financial and operational objectives, including expense control, Loss Prevention audits/checklists, and weekly reports.
- Assist with store scheduling, payroll control, and leading the store to achieve sales and EBITDA objectives in the absence of the Store Manager or at their direction.
- Assist with weekly reporting as directed by the Store Manager.
- Execute and follow all company policies and procedures to make sound business decisions and communicate/educate all staff members.
- Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies.
- Communicate with the Store Manager and/or directly to Corporate partners regarding product mix, trends, and needs.
Requirements
- Full-Time Position
- BA in Business Administration or related field preferred
- Candidates must be at least 18 years of age
- 2-3 years of high-volume store management experience
- Must have the availability and ability to work a flexible schedule to meet the demands of a retail business and retail consumer, which may include regular nights, weekends, long and short shifts
- Retail Operations knowledge, including sales, customer service, merchandising, inventory control, store budget preparation, and Loss Prevention
- Strong Computer skills: POS Systems and Microsoft Office, Math Skills, and Phone Skills
- Staff Development Experience: Knowledge in staffing, coaching, counseling, training, and development
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
- Able to effectively communicate in verbal and written English
- Ability to lift, push, and pull up to 25-50 pounds occasionally
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time, including repetitive use of upper extremities
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