Food Service Team Lead

4 weeks ago

Erin, Ontario, Canada J.F.N. Ent Inc Full time
Job Title: Food Service Supervisor

Join our team at Tim Hortons as a Food Service Supervisor and take on a leadership role in our fast-paced kitchen environment. As a key member of our team, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:
  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Supervise and train staff in job duties, sanitation, and safety procedures, promoting a positive and inclusive work environment.
  • Monitor and maintain records of stock, repairs, sales, and wastage, ensuring accurate inventory management.
  • Address customer complaints and concerns in a professional and courteous manner, providing excellent customer service.
  • Work collaboratively with the kitchen team to maintain a clean and organized workspace, adhering to health and safety regulations.
  • Develop and implement strategies to improve food quality, presentation, and customer satisfaction.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Ability to work in a fast-paced environment, with a focus on attention to detail and quality control.
  • Flexibility to work varying shifts, including mornings, afternoons, and evenings.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition as a valued member of our team.

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