Customer Support Specialist
1 week ago
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Laval, Canada.
Overview:In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat platforms
- Provide accurate information about products and services offered by beBee Professionals
- Resolve customer complaints in a timely and professional manner
- Maintain detailed records of customer interactions and feedback
- Collaborate with colleagues to improve service processes and efficiency
- High school diploma or equivalent; additional education is an asset
- Previous experience in customer-facing roles or related industries
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment with multiple priorities
- Familiarity with customer service software and tools
The estimated annual salary for this position is $45,000-$60,000 CAD, depending on experience and qualifications.
Benefits:- Competitive hourly wage and performance-based bonuses
- Comprehensive health benefits package
- Opportunities for career growth and advancement
- Supportive work environment with a focus on teamwork and collaboration
- Employee discounts and perks
This is an excellent opportunity for individuals passionate about delivering outstanding customer experiences to join our team at beBee Professionals in Laval, Canada.
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