Customer Service Specialist
2 days ago
About the Role
We are seeking a highly skilled and experienced Customer Service Specialist to join our Corporate Marketing team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring timely and professional responses to customer inquiries, and maintaining high levels of customer satisfaction.
Key Responsibilities
- Provide proactive support to customers, keeping them informed of promised ship dates and order statuses
- Respond promptly to customer inquiries, resolving issues in a timely and effective manner
- Maintain accurate records of customer interactions using our Maximizer CS module
- Collaborate with internal teams to expedite critical orders and meet customer needs
Requirements
- Candidate must have a college diploma in a related field
- Strong written and verbal communication skills in English and French
- Minimum 1-3 years of experience in B2B customer service
- Proficient in Microsoft Office Suite (Excel, Word, etc.)
What We Offer
- Competitive salary: $50,000 - $65,000 per year
- Comprehensive benefits package, including medical, dental, paramedical, and vision coverage
- Generous paid time off and personal days
- Annual health and wellness subsidy
About Us
John Brooks Company is a Canadian-founded and owned company with over 200 employees across the country. We pride ourselves on building a collaborative and entrepreneurial environment where creative thought and initiative are encouraged. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you
-
Food Service Representative
4 weeks ago
Laval, Quebec, Canada IGA Full timeFood Service Representative - Customer Service SpecialistEstimated Salary: $15-$18 per hour.This is a part-time opportunity with flexible shifts, including day and evening hours.As a Food Service Representative at IGA, you will be responsible for providing excellent customer service to our clients. This includes:Providing outstanding customer service at all...
-
Customer Service Representative
3 weeks ago
Laval, Quebec, Canada National Bank Full timeRole OverviewNational Bank is seeking a versatile and dedicated Customer Service Representative to join our team as a Personal Banking Specialist. This role offers the opportunity to live your ambitions and have a positive impact on your clients' lives.Your Key ResponsibilitiesYou will be responsible for:Greeting clients and answering their queries in a...
-
Customer Service Specialist
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $35,000 - $50,000We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Laval, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information.Process transactions and manage cash register...
-
Customer Support Specialist
1 week ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team in Laval, Canada.Overview:In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter.Key Responsibilities:Respond to customer inquiries via phone, email, and chat...
-
Customer Experience Management Specialist
1 week ago
Laval, Quebec, Canada Randstad Full timeRandstad is seeking a talented Customer Experience Management Specialist to lead its customer service team in Laval. As a key member of our IT sector client, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and implement customer experience strategies that align with the...
-
Customer Experience Specialist
3 weeks ago
Laval, Quebec, Canada RONA+ Full timeRONA is a leading Canadian retailer of products for homeowners and DIYers. We are committed to helping our customers bring their projects to life, and we're looking for talented individuals to join our team.As a Customer Experience Specialist - Product Expert, you will be the store expert, providing detailed product information to both customers and other...
-
Dynamic Customer Experience Specialist
4 weeks ago
Laval, Quebec, Canada McDonald's Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Dynamic Customer Experience Specialist. This is a fantastic opportunity to work in a fast-paced environment, delivering exceptional customer service and contributing to the success of our restaurant.Key ResponsibilitiesGreet customers and provide a warm...
-
Customer Service Ambassador
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Laval, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...
-
Customer Service Ambassador
4 weeks ago
Laval, Quebec, Canada Laura Canada Full timeCustomer Service RepresentativeAt Laura Canada, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service department, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide timely and effective support to customers via phone and email,...
-
Customer Service Ambassador
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers at beBee Professionals. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate information...
-
Customer Service Representative
2 months ago
Laval, Quebec, Canada Randstad Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.Key...
-
Customer Service Associate
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a Customer Service Associate to provide exceptional customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to customer preferences.Maintain cleanliness at the food counter and restock supplies.Handle cash and card payments accurately.Requirements:Previous...
-
Customer Service Ambassador
1 month ago
Laval, Quebec, Canada Randstad Full timeWe are looking for a bilingual customer service representative to join our team.The ideal candidate will be available to start a job as soon as possible and will be willing to work in Laval to avoid big city traffic.Our customer, a leader in the distribution and sale of furniture, is looking for its brand new customer service representative.This is a stable...
-
Customer Service Representative
1 month ago
Laval, Quebec, Canada Randstad Canada Full timeJob Description:Are you a customer service professional looking for a new challenge? We're seeking a bilingual customer service representative to join our team at Randstad Canada. In this role, you'll be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:- Answer customer...
-
Customer Service Representative
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Job Description:beBee Professionals in Laval is seeking a skilled Cashier to join our team. As a Cashier, you will be responsible for handling customer transactions, managing cash, credit, and debit payments, and providing exceptional customer service.Key Responsibilities:Process customer purchases and handle cash, credit, and debit transactions.Provide...
-
Customer Service Ambassador
4 weeks ago
Laval, Quebec, Canada Laura Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Laura Canada. This individual will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have in a timely and professional manner.Key...
-
Customer Service Ambassador
4 weeks ago
Laval, Quebec, Canada Laura Canada Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Laura Canada. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers across Quebec and Canada.About the RoleThis is a full-time position with opportunities for advancement. The successful candidate...
-
Customer Service Representative
1 week ago
Laval, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Job OverviewWe are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Laval. In this role, you will have the opportunity to work in a fast-paced retail environment, providing excellent service to our customers and ensuring a positive shopping experience.This is a great opportunity for individuals who...
-
Customer Service Liaison
2 months ago
Laval, Quebec, Canada beBee Professionals Full timeWe are looking for a Customer Service Liaison to join our team at beBee Professionals. The successful candidate will be responsible for managing client accounts, developing relationships with new and existing clients, and providing support to clients. Key requirements include a Bachelor's degree in Business Administration and at least two years of experience...
-
Customer Service Associate
2 months ago
Laval, Quebec, Canada beBee Professionals Full time $35,000 - $50,000beBee Professionals is seeking a talented Customer Service Associate to join our team in Laval, Canada. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting with purchases, and contributing to the overall success of our store.Key Responsibilities:Assist customers with their purchases and provide...