Hotel Operations Manager
4 weeks ago
Job Title: Hotel Operations Manager
Job Summary: We are seeking a skilled Hotel Operations Manager to oversee the daily operations of our hotel. The successful candidate will be responsible for supervising a team of hotel staff, ensuring excellent customer service, and maintaining a high level of operational efficiency.
Key Responsibilities:
- Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
- Ensure that all hotel operations are running smoothly and efficiently, including check-in and check-out processes, room assignments, and guest services.
- Develop and implement policies and procedures to improve hotel operations and customer satisfaction.
- Monitor and control hotel expenses, including labor costs, supplies, and maintenance.
- Collaborate with other departments, such as sales and marketing, to promote the hotel and increase revenue.
Requirements:
- 1-2 years of experience in hotel operations or a related field.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- High school diploma or equivalent required.
Work Environment: The Hotel Operations Manager will work in a fast-paced hotel environment, interacting with guests, staff, and other departments. The successful candidate will be able to work effectively in a team environment and make decisions quickly.
Language: English
Work Hours: 40 hours per week
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