Hotel Operations Manager

4 weeks ago


Golden, Canada Ramada Golden Full time

Job Title: Hotel Operations Manager

Job Summary: We are seeking a skilled Hotel Operations Manager to oversee the daily operations of our hotel. The successful candidate will be responsible for supervising a team of hotel staff, ensuring excellent customer service, and maintaining a high level of operational efficiency.

Key Responsibilities:

  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Ensure that all hotel operations are running smoothly and efficiently, including check-in and check-out processes, room assignments, and guest services.
  • Develop and implement policies and procedures to improve hotel operations and customer satisfaction.
  • Monitor and control hotel expenses, including labor costs, supplies, and maintenance.
  • Collaborate with other departments, such as sales and marketing, to promote the hotel and increase revenue.

Requirements:

  • 1-2 years of experience in hotel operations or a related field.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • High school diploma or equivalent required.

Work Environment: The Hotel Operations Manager will work in a fast-paced hotel environment, interacting with guests, staff, and other departments. The successful candidate will be able to work effectively in a team environment and make decisions quickly.

Language: English

Work Hours: 40 hours per week



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