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ServiceNow Discovery Developer and Innovator
2 months ago
We're seeking a skilled ServiceNow Discovery Developer and Innovator to join our team at BRP, a world leader in recreational vehicles and boats. This exciting role offers the opportunity to evolve and develop the ServiceNow platform, driving innovation and growth in a dynamic environment.
About the JobThis is an exceptional chance for a talented individual to design, develop, implement, and maintain the ServiceNow platform. As part of your role, you'll work closely with stakeholders to identify needs, architect innovative technical solutions, and streamline processes with a strong focus on discovery.
Key Responsibilities- Design and implement ServiceNow Discovery processes to ensure comprehensive coverage of IT assets and services.
- Configure and manage Discovery schedules, probes, sensors, and patterns to optimize data collection and accuracy.
- Troubleshoot and resolve Discovery-related issues, such as data inaccuracies, connectivity problems, or performance issues.
- Maintain up-to-date documentation of Discovery configurations, processes, and best practices.
- Develop and support our ServiceNow Event Management.
- Provide training and support to internal teams on ServiceNow Discovery capabilities and usage.
- Stay current with ServiceNow platform updates, patches, and new features related to Discovery functionality.
- Participate in cross-functional projects and initiatives as a subject matter expert in ServiceNow Discovery.
- Design, develop, and implement solutions on the ServiceNow platform that eliminate manual processes and simplify workflows for complex procedures.
- Collaborate with stakeholders to gather requirements and define strategies aligned with business objectives.
To succeed in this role, you'll need:
- 3+ years of hands-on technical experience with custom integrations, web services, and API's using JavaScript with XML and/or HTML, AngularJS, JSON.
- 3+ years of hands-on technical experience with ServiceNow development, including Discovery, CSM, SPM (Strategic Portfolio Management) and CMDB modules.
- ServiceNow Certified Implementation Specialist – Discovery certification is highly preferred.
- Proven experience designing and implementing ServiceNow Discovery processes in enterprise environments.
- Strong understanding of IT infrastructure components, including servers, networks, databases, and cloud services. Familiarity with Discovery-related technologies such as SNMP, WMI, SSH, and REST APIs.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
We offer a competitive salary and a comprehensive benefits package, including:
- $120,000 - $150,000 per year, depending on experience.
- A generous paid time away program.
- A pension plan.
- Collective saving opportunities.
- Industry-leading healthcare.
- Flexible work schedule.
- Summer schedule.
- Holiday season shutdown.
- Discount on BRP products.
