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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team at ON D RISE DAYHOME LTD as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients and visitors.
Key Responsibilities- Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas.
- Information Provision: Provide basic information to clients and the public in a professional and courteous manner.
- Scheduling and Confirmations: Schedule and confirm appointments, ensuring that all necessary details are accurate and up-to-date.
- Financial Transactions: Receive and issue payments, as well as calculate billing charges in a timely and efficient manner.
- Communication and Monitoring: Monitor mobile radio or telephone communications, and perform data entry tasks as required.
- Customer Service: Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
- Work Environment: Work in a fast-paced environment, with a focus on providing excellent customer service and ensuring the smooth operation of our front desk.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience is an asset, but not required.
- Language: Fluency in English is required.
- Work Hours: 40 hours per week.
