Insurance Customer Service Representative

3 weeks ago


Lloydminster, Canada Western Financial Group Full time

About the Role

We are seeking a highly skilled and motivated Insurance Customer Service Representative to join our team at Western Financial Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Assist customers with their daily insurance needs via phone, in-person, and email
  • Provide quotes and sell new auto plan policies to customers
  • Manage walk-in queries, sales, and up-selling of products to new and existing clients
  • Remain up-to-date on product knowledge and build relationships with insurance providers
  • Continuously develop your skills through industry training and other courses
  • Generate leads through existing clients
  • Have a solid understanding of policy wordings and coverages
  • Be well-versed in navigating multiple computer programs at once

What We Offer

At Western Financial Group, we are committed to providing a competitive compensation package, including 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

Our Culture

We take pride in being a diverse, inclusive, and authentic workplace in the communities we work and live in. If you have questions or require accommodation, please reach out to us.

Why Join Us?

We are dedicated to building a workplace that values our people's well-being and provides opportunities for growth and development. If you're excited about the role and want to be part of a dynamic team, we encourage you to apply.



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