Insurance Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at Western Financial Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Assist clients with their daily insurance needs via phone, in-person, and email
- Provide quotes and sell new auto plan policies to clients
- Manage walk-in queries, sales, and up-selling of products to new and existing clients
- Remain up-to-date on product knowledge and build relationships with insurance providers
- Continuously develop skills through industry training and courses
- Generate leads through existing clients
- Knowledge of each insurance company's products, endorsements, packages, and payment plans
The Value You Bring
- Solid understanding of policy wordings/coverages
- SK Restricted Auto license an asset
- Strong sales and presentation skills
- Experience achieving sales targets individually and as a team
- Well-versed in navigating multiple computer programs at once
What We Offer
We take pride in providing a competitive compensation package, including 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.
About Us
At Western Financial Group, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in. If you have questions or require accommodation, please reach out to us.
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