Front Desk Representative
4 weeks ago
We are seeking a highly motivated and organized Front Desk Agent to join our team at Travelodge Golden. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Reservation Management: Take, cancel, and change room reservations as needed.
- Information Provision: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
- Departure Processing: Process guests' departures, calculate charges, and receive payments.
- Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
- Emergency Procedures: Follow emergency and safety procedures as needed.
- Clerical Duties: Perform various clerical duties, including faxing, filing, and photocopying.
- Communication: Answer telephone calls and relay messages to guests and staff.
- Guest Support: Assist guests with special needs and provide support as required.
- Wake-Up Calls: Contact guests to deliver requested wake-up calls.
- Education: No degree, certificate, or diploma required.
- Experience: Will train.
- Support for Diverse Groups: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers and refugees, youth, Veterans, Indigenous people, and visible minorities.
- Work Schedule: 40 hours per week.
- Language: English.
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Golden, Canada Ramada Golden Full timeJob Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Ramada Golden.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest...
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Golden, Canada Travelodge Golden Full timeJob Title: Front Desk AgentJob Summary: We are seeking a highly motivated and organized Front Desk Agent to join our team at Travelodge Golden. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key Responsibilities:Register...
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Golden, Canada Ramada Golden Full timeJob Title: Front Desk AgentJob Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Ramada Golden. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key...
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Golden, Canada Ramada Golden Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Ramada Golden. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group...
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Golden, Canada Ramada Golden Full timeJob Title: Front Desk AgentWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Ramada Golden. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group...
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Golden, Canada Travelodge Golden Full timeJob SummaryAs a Front Desk Representative at Travelodge Golden, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our visitors. Your primary duties will include registering arriving guests, assigning rooms, and processing departures. You will also be responsible for providing information on hotel facilities and...
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Golden, Canada Travelodge Golden Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Travelodge Golden. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key ResponsibilitiesRegister arriving guests and...
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Golden, Canada Ramada Golden Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Ramada Golden. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and...