Dental Practice Operations Manager

2 weeks ago


Kelowna, British Columbia, Canada Dentalcorp Canada Full time
### About Us

Dentalcorp Canada is the largest and fastest growing network of dental practices in Canada.

### Job Title: Practice Manager

We are seeking an experienced Practice Manager to lead our dental practice in Canada. The successful candidate will be responsible for building and executing plans to improve daily operations, ensuring maximum productivity, operational excellence, and developing strategies to increase organic patient growth.

### Responsibilities

#### Operational Planning & Execution

* Build and execute plans to improve daily operations of the practice
* Develop strategies to increase organic patient growth
* Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement

#### Compliance & Patient Safety

* Partner with Compliance, DC Institute, and Human Resources to ensure the clinic is fully compliant with provincial health regulation standards
* Manage and oversee all compliance programs within the practice

#### Leadership

* Lead, coach, and motivate the team to improve productivity, engagement, and retention of patients
* Drive the implementation of company programs, policies, and procedures

### Requirements

* University or College Diploma in business or office administration
* 3-5 years experience in either a clinical setting, retail sales, or customer service environment
* Experience in a supervisory or management role contributing to business operations
* Strong business acumen and extensive experience in budgeting and forecasting
* Experience with dental software systems and Microsoft Office is preferred


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