Dental Operations Manager

3 weeks ago

Kelowna, British Columbia, Canada dentalcorp Full time

About dentalcorp:

dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Our network of dental practices is united in a common goal: to be Canada's most trusted healthcare network. Leveraging our industry-leading technology, know-how and scale, we offer professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. To learn more, visit our website.

We are seeking an experienced Office Manager with a background in a dental setting to join our team.

This unique position involves managing multiple offices, offering a dynamic and rewarding opportunity for the right candidate. We are excited to connect with individuals who are passionate about leadership and organizational excellence. Additionally, we are pleased to offer relocation assistance to ensure a smooth transition for the ideal candidate.

Schedule: Full time, apply to learn more

Benefits of Working with Us:

  • Competitive compensation
  • Total rewards package that offers discounts on many services and activities, including an exclusive corporate gym membership program, reduced rates on home and auto insurance, and unlimited access to a variety of discounted entertainment, hotels, products, services, and more
  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
  • Attend social and CE events to network with dental professionals in your community
  • Work-life balance and flexibility
  • Access to modernized technology to provide optimal oral care to patients

Key Responsibilities:

Operational Planning & Execution

  • Build and execute plans to improve daily operations of the practice, ensuring maximum productivity, operational excellence, and developing strategies to increase organic patient growth.
  • Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement, providing coaching and direction to the team.

Compliance & Patient Safety

  • Partner with Compliance, DC Institute, and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
  • Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
  • Work in accordance with the practice's Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

  • Lead, coach, and motivate the team to improve productivity, engagement, and retention of patients.
  • Drive the implementation of company programs, policies, and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
  • Support recruitment efforts to interview dental professionals and assess for best fit.
  • Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

  • University or College Diploma in business or office administration
  • Experience in a supervisory or management role contributing to business operations, including staff scheduling, finances, inventory, and people management
  • Strong business acumen and extensive experience in budgeting and forecasting
  • Experience with dental software systems and Microsoft Office is preferred
  • Strong commitment to maintaining health regulation and operational standards
  • Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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