Retail Store Manager

5 days ago

Red Deer, Alberta, Canada goeasy Ltd. Full time
About the Role

As a Store Manager at goeasy Ltd., you will be responsible for driving retail store growth and ensuring every sale transaction is optimal for both the customer and their retail business. You will build superior customer sales experiences by welcoming and engaging customers, and be a strong brand ambassador through knowledge and understanding of our business.

Key Responsibilities
  • Own and Drive Retail Store Growth: Ensure every sale transaction is optimal for both the customer and their retail business.
  • Build Superior Customer Sales Experiences: Welcome and engage customers to create a positive and memorable experience.
  • Be a Strong Brand Ambassador: Demonstrate knowledge and understanding of our business to be considered a subject-matter-expert during sales opportunities.
  • Manage Retail Operations: Oversee customer accounts, collection activities, and the merchandising and maintenance of the store.
  • Deliver Best-in-Class Service: Support the delivery of our products to customers' homes and ensure timely and efficient service.
  • Manage Accounts Receivables: Monitor overdue accounts on a weekly basis and ensure timely collection.
  • Ensure Retail Operational Effectiveness: Oversee all collection items for the store and ensure all retrieved sales items are cleaned, refurbished, and repaired in a timely manner.
Requirements
  • Leadership Experience: Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
  • Excellent Communication Skills: Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
  • Compassionate and Integrity: Operate with integrity on every sale and care deeply for our customers.
  • Physical Demands: Full class driver's license with a driver's abstract in good standing, and ability to lift 50+ pounds and move home goods.
  • Credentials: Able to pass background checks (criminal, employment, and credit).
About goeasy Ltd.

At goeasy Ltd., we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard, and where every employee can fulfill their potential.

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