Customer Service Representative
3 weeks ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at BC LTD (Awesome Cuts). As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their satisfaction with our products and services.
Key Responsibilities:
- Initiate and maintain contact with clients to understand their needs and preferences.
- Address customer complaints or concerns in a professional and timely manner.
- Provide information to clients about our products and services, including pricing and availability.
- Arrange for refunds and credits as needed.
- Explain the type and cost of services offered to clients.
- Issue receipts and other forms as required.
- Perform general office duties, including receiving payments and selling merchandise.
- Consult with clients after sale to provide ongoing support and ensure their satisfaction.
Requirements:
- Punctuality and reliability.
- Excellent oral and written communication skills.
- Efficient interpersonal skills and ability to work in a team environment.
- Flexibility and ability to multitask.
- Initiative and judgment.
- Ability to learn quickly and adapt to new situations.
Work Environment:
Our team is dedicated to providing exceptional service to our clients, and we are seeking a like-minded individual to join us. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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