Customer Service Representative

6 days ago


Williams Lake, Canada Canada Post Corp Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team in Fraser Lake, British Columbia. As a key member of our retail services team, you will be responsible for providing exceptional customer service and ensuring the timely sorting and distribution of mail.

Key Responsibilities:
  • Sell postal products and services to businesses and individuals
  • Sort and distribute mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems efficiently
Requirements:
  • High school diploma or equivalent, and/or experience in business administration
  • Training or experience interacting with the public in a retail and/or service environment
  • Understanding of general accounting principles and post office procedures
  • Ability to lift mail containers weighing up to 50 pounds, push or pull boxes, and stand for extended periods
  • Flexibility to work temporary, on-call shifts as needed
Benefits:
  • Estimated annual salary: $38,000 - $45,000
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
About Us:

At Canada Post Corp, we value diversity and inclusion. We strive to create a workplace that is welcoming and inclusive for everyone. If you are passionate about delivering excellent customer service and have a strong commitment to community, we encourage you to apply.



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