Customer Service Representative
3 days ago
About Bill Gosling Outsourcing
We are a Canadian-owned company with over 60 years of experience in the business process outsourcing (BPO) industry. Our global presence spans across North America, the Philippines, Costa Rica, the United Kingdom, Trinidad & Tobago, and India.
Our Mission
We strive to create a fun, diverse, and engaging workplace that promotes both personal and professional growth. Our mission is to make lives better, one connection at a time.
Job Summary
We are seeking motivated and results-oriented individuals to join our team as Client Support Specialists. In this role, you will be responsible for interacting with clients on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. You will provide information to clients about product features and ensure customer satisfaction and provide professional customer support.
Responsibilities
- Help clients with their questions and complaints
- Give clients information about products and services
- Ensure client satisfaction and provide professional customer support
- Negotiate payment terms and arrangements, take loan applications on call, etc. where applicable
- Update client files with appropriate information and ensure the information being placed in client files follow regulatory, client-specific, and corporate guidelines
- Other duties as assigned
Requirements
- Previous experience in customer service is required
- Strong Communication skills – verbal and written
- Can solve problems and walk through issues with clients - need to be able to probe with questions to find the right solution
- Ability to troubleshoot and help clients
- Candidates who know how to follow through on their promises to clients
- Need people who are self-starters and have a strong desire for customer service
What We Offer
- Hourly wages starting at $17.00/hour with bonus/commission potential based on performance
- All equipment will be provided by us
- Health & Dental Benefits available after an initial waiting period
- Refurbished historical building with modern facilities
- Onsite gym and rooftop patio
- Public transit stops steps from our door
- Desks that adjust to standing
-
Customer Service Representative
15 hours ago
London, Ontario, Canada CB Canada Full time{"title": "Customer Service Representative", "description": "Make a Difference in People's LivesWe're seeking a Customer Service Representative to join our team at Motion. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our clients and helping them achieve their goals.As a Customer Service...
-
Customer Service Representative
18 hours ago
London, Ontario, Canada CB Canada Full time{"title": "Customer Service Representative", "description": "Make a Difference in People's LivesWe're seeking a Customer Service Representative to join our team at Motion. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our clients and helping them achieve their goals.As a Customer Service...
-
Customer Service Representative
1 week ago
London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout Bill Gosling OutsourcingWe are a leading business solutions provider, offering a range of services including customer service, accounts receivable management, customer sales, contact centre technology, and business process outsourcing.With over 60 years of experience in the call centre industry, we have the technology and resources to help our clients...
-
Customer Service Representative
7 days ago
London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout Bill Gosling OutsourcingWe are a leading business solutions provider, offering a range of services including customer service, accounts receivable management, customer sales, contact centre technology, and business process outsourcing.With over 60 years of experience in the call centre industry, we have the technology and resources to help our clients...
-
Customer Service Representative
3 weeks ago
London, Ontario, Canada VantagePrint Full timeCustomer Service Representative Digital PrintingVantagePrint- London, ON$19-$25 per hourWe are VantagePrint ) an up-and-coming Digital Printing & Branded Merchandise Supplier & Broker with locations in the UK, Dubai and Canada. Our London, Ontario office is looking for a dynamic Customer Service Representative to join the team.The role has a lot of room for...
-
Customer Service Representative
1 week ago
London, Ontario, Canada Savers Full timeAbout UsSavers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.Our ValuesWe are committed to creating a positive impact on the environment...
-
Customer Service Representative
7 days ago
London, Ontario, Canada Savers Full timeAbout UsSavers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.Our ValuesWe are committed to creating a positive impact on the environment...
-
Customer Service Representative
2 weeks ago
London, Ontario, Canada AutoCanada Full timeAutoCanada is seeking a Part Time Receptionist to join our TeamWe are looking for a professional and friendly individual to represent our Dealership in a positive and supportive manner. As a Receptionist, you will be the first point of contact for all customers, providing exceptional service and ensuring a welcoming experience.What's in it for...
-
Customer Service Representative
18 hours ago
London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Bill Gosling Outsourcing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
21 hours ago
London, Ontario, Canada Bill Gosling Outsourcing Full timeAbout the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Bill Gosling Outsourcing. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
5 days ago
London, Ontario, Canada CB Canada Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at CB Canada. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing support to our clients.Key ResponsibilitiesProvide timely and effective support to clients through...
-
Customer Service Representative
5 days ago
London, Ontario, Canada CB Canada Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at CB Canada. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing support to our clients.Key ResponsibilitiesProvide timely and effective support to clients through...
-
Customer Service Representative
4 weeks ago
London, Ontario, Canada Driven Brands Full timePosition OverviewAs a Customer Service Representative at Driven Brands, you will play a crucial role in ensuring customer satisfaction and operational efficiency.Key Responsibilities:• Effectively communicate information that may require clarification or interpretation.• Operate forklifts and hand trucks in accordance with established procedures.•...
-
Customer Service Representative
1 week ago
London, Ontario, Canada BMO Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
1 day ago
London, Ontario, Canada BMO Full timeAbout the RoleBMO is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail banking team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that...
-
Customer Service Representative
1 day ago
London, Ontario, Canada BMO Full timeAbout the RoleBMO is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail banking team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that...
-
Customer Service Representative
2 days ago
London, Ontario, Canada BMO Full timeAbout the RoleBMO is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail banking team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that...
-
Community Services Representative
4 weeks ago
London, Ontario, Canada Service Canada Full timePosition OverviewAs a Community Services Representative, you will play a vital role in delivering essential services to the public. This position requires a strong commitment to client satisfaction and effective communication.QualificationsEducation: Completion of secondary school diploma.Experience: A minimum of 2 years and up to 3 years of relevant...
-
Community Services Representative
4 weeks ago
London, Ontario, Canada Service Canada Full timePosition OverviewAs a Community Services Representative, you will play a vital role in providing support and assistance to citizens in an urban environment. This position requires a commitment to delivering exceptional service and ensuring client satisfaction.QualificationsEducation: Completion of secondary (high) school graduation certificate is...
-
Bilingual Customer Service Representative
3 weeks ago
London, Ontario, Canada Bill Gosling Outsourcing Full timeBill Gosling Outsourcing is dedicated to fostering career growth for our employees. We offer a modern work environment and a collaborative team culture. If you're seeking a rewarding opportunity, explore the possibilities with us. We are currently expanding our team and searching for talented Bilingual (French/English) Call Center Agents to join our...