Administrative Coordinator
4 weeks ago
Location: Dorval
Our client, a leading provider of supplies and services to hazardous materials/dangerous goods shippers, is seeking an energetic and dedicated individual to join their team.
The successful candidate will be responsible for providing quotations and following up on requests for orders and quotations, accurately processing quotes and orders, and working closely with shipping to ensure complete client satisfaction.
Key Responsibilities:
- Provide quotations and follow-up on requests for orders and quotations
- Accurately process quotes and orders to ensure the sales order process is optimal
- Work closely with shipping to ensure complete client satisfaction
- Shared invoicing duties, telephone duties, and reports
- Develop positive, consultative relationships with clients and take control in all client interactions
- Input customer information into ACCPAC and CRM, maintaining accurate records
- Take responsibility for data clean-up
- Maintain full and accurate customer information files in CRM
- Accurately process corrective action forms, complaints, and other client requests
- Develop a detailed understanding of company products and services
- Monitor accounts and make calls or communicate lack of performance of accounts to management
- Develop knowledge of other departments to enable coverage as needed
Requirements:
- Working knowledge of Microsoft Windows, Microsoft Office, and ACCPAC
- Ability to work with a team
- Well-organized and able to work under pressure
- Strong communication skills
- Good problem-solving skills
- Bilingual English/French
Why Randstad?
We're here to help you find the right fit. If you're interested in this position, we invite you to contact us to arrange a meeting. Please add us on LinkedIn for more information.
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