Compliance Program Manager
4 weeks ago
Job Description:
This position plays a critical role in maintaining compliance with various regulatory requirements. The Compliance Program Manager will work closely with all levels of the organization to educate associates and managers on compliance programs.
The Compliance Program Manager is responsible for monitoring compliance controls, identifying root causes, and driving corrective actions to improve compliance execution. This includes conducting assessments in designated compliance subject matter areas such as health & safety/fire code, environmental, consumer protection, anti-money laundering, food safety/pest control, privacy & employment, licenses & permits, and anti-corruption.
Main Responsibilities:
- Deliver compliance and safety awareness training leveraging Ethics and Compliance resources.
- Drive compliance improvement by conducting assessments in their facility across designated compliance subject matter areas.
- Analyze data to identify program execution gaps and/or trends, identify root cause, and support the creation and execution of action plans that mitigate risk and drive compliance execution.
- Participate in regulatory visits (except Health & Wellness and Human Resource related matters), including online submission and engaging the appropriate partners for resolution of orders or fines.
- Execute and manage the hourly associate accident file process, including online submission, accident investigations, modified offer letters, and follow-up until resolution.
- Foster 2-way communication with Store Management that allows for attendance management, progress note completion, and accountability to occur as required.
- Assist with collection and verification of required items/documents for customer claim folders.
- Submit and follow up to Facilities Maintenance requests, including the management of pest activity.
- Leverage and utilize escalation tools to resolve issues and outstanding tickets.
- Conduct safety walks and inspections as an active safety team member.
Requirements:
The ideal candidate should have excellent communication skills, strong analytical and problem-solving abilities, and a proven track record of improving compliance execution.
Location: Rouyn-Noranda, QC J9X 5Y6, Canada
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