Lead Branch Performance Manager

3 days ago


RouynNoranda, Canada National Bank of Canada Full time

A successful career in management at National Bank of Canada revolves around the smooth operation of your branch and ensuring daily guidance and development for your team members. As a key member of the leadership team, you will be responsible for supporting and assisting employees to implement the bank's strategic vision and foster their professional growth.

Key Responsibilities
  • Achieve the expected financial contribution target of the branch by working collaboratively with your team to identify key behaviors and business development activities.
  • Provide personalized coaching to advisors, the Client Service Manager, and the business development support team to enhance their skills and support their career advancement.
  • Hire, develop, and manage the performance of your team members.
  • E nsure that your team members adhere to established rules of engagement for customer segmentation, SEO, transaction execution, risk management, regulatory compliance, and branch operating procedures.
  • Act as the Business Unit Compliance Officer (AUMR) to oversee all mutual fund representatives (SCRs).

Develop lasting relationships with the branch's customers through various activities aimed at customer acquisition and retention. Optimize service quality to small businesses by aligning advisor allocation with the branch's market potential.

Requirements
  • Between five and ten years of experience in management and coaching of a consulting/business development team in the financial field.
  • Diploma of College Studies (DEC) and eight to ten years of experience, or Bachelor's degree related to the industry and five to seven years of experience, or Master's degree and five years of experience.
  • Be responsible for the compliance of the administrative unit (RCUA) or become one within 3-6 months of hiring.
Compensation and Benefits
  • An estimated annual salary of $120,000 - $180,000 based on industry standards and location.
  • Flexible group insurance.
  • Generous pension plan.
  • Opportunities to get involved in community initiatives.
  • A virtual sleep clinic is available to support work-life balance.

National Bank of Canada values its employees and offers a dynamic work environment that fosters growth and development. We are committed to providing our clients with exceptional service and supporting the communities we serve.


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