Facilities Operations Director
2 weeks ago
We are seeking a skilled Facilities Operations Director to join our team at Dexterra Group, a leading provider of facility management and janitorial services across North America.
The successful candidate will have 5+ years of experience in facility management, janitorial services, or related industries, with a proven track record of managing large-scale facilities or service operations.
This is a client-facing role that requires strong leadership and interpersonal skills, with a focus on delivering exceptional customer experiences and exceeding client expectations.
Key responsibilities include:
- Client retention and relationship management, utilizing the Tenacity Client for Life methodology
- Performance management and operational excellence, implementing best practices and continuous improvement initiatives
- Strategic planning and execution, developing and implementing account plans to align with company goals and client objectives
- Leadership and talent development, mentoring and coaching team members to foster professional growth and enhance performance
- Health, safety, and compliance, promoting a culture of safety and ensuring adherence to health and safety standards
- Sales and business development, maintaining a strategic selling mindset and identifying opportunities for expanding service offerings
In this role, you will be responsible for managing profit and loss for the account, ensuring financial targets are met without compromising quality. You will also conduct financial analyses to identify cost-saving opportunities and optimize budget management.
We offer a competitive salary of approximately $**95,000 - $110,000 per year**, depending on experience. Our benefits package includes comprehensive health insurance, retirement savings plan, and opportunities for career growth and development.
At Dexterra Group, we value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels welcome and supported. We strive to create exceptional customer experiences that make our clients shine, and we believe that our people are the key to our success.
If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
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