Claims Representative I, Bodily Injury Specialist
4 weeks ago
Company: Co-operators
Department: Claims
Employment Type: Regular Full-Time
Work Model: Hybrid
Language: Bilingualism in English and French is required.
The Opportunity:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society. Our team is essential to deliver on this strategy, prioritizing our people to provide a strong culture and development opportunities that enable our team to thrive and live our purpose.
Our Claims team aspires to create peace of mind for our clients and communities. We serve our clients with compassion, operating with high-integrity and motivated by our desire to do the right thing for our clients.
Key Responsibilities:
- Investigate, interpret coverage, reserve adequately, negotiate and settle bodily injury claims.
- Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making.
- Provide quality client service to our clients in accordance with claims service standards.
- Contact claimants, lawyers, policy holders and witnesses in a timely manner in the investigation and resolution of claims.
- Set up and maintain files for assigned claims.
- Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines.
- Authorize payments and reserves of up to $75,000 authority.
Requirements:
- One (1) year insurance experience or two (2) years related business experience.
- Working towards Chartered Insurance Professional (CIP) courses.
- Well-developed computer skills including Microsoft Office software, internet and email systems.
- Provincial adjuster license(s) may be required dependent on the province of work.
- University/College Degree.
What's in it for you?
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
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