Retail Store Supervisor

6 days ago

Cambridge, Ontario, Canada Esso Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Esso. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a team of retail staff to provide exceptional customer service and meet sales targets.
  • Merchandise Management: Order and manage inventory, ensuring that our store is well-stocked and visually appealing.
  • Scheduling and Operations: Create and manage schedules, oversee store operations, and ensure that all tasks are completed efficiently.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Inventory Control: Maintain accurate inventory levels, preventing stockouts and overstocking.
  • Performance Management: Conduct regular performance reviews, providing feedback and coaching to staff.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year of retail management experience
  • Language: English
  • Work Hours: 40 hours per week

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