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    Cambridge, Ontario, Canada Hilltop Family Store Full time

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  • Retail Store Manager

    1 month ago


    Cambridge, Ontario, Canada Hilltop Family Store Full time

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  • Retail Store Manager

    1 month ago


    Cambridge, Ontario, Canada Hilltop Family Store Full time

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  • Retail Store Manager

    1 month ago


    Cambridge, Ontario, Canada Hilltop Family Store Full time

    Job SummaryWe are seeking a highly skilled Retail Store Supervisor to join our team at Hilltop Family Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesAssign sales workers to duties and ensure efficient store...

Retail Store Manager

2 months ago


Cambridge, Ontario, Canada Hilltop Family Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Hilltop Family Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring that they are meeting their sales targets and providing excellent customer service.
    • Train and develop sales staff to improve their skills and knowledge.
  • Store Operations
    • Oversee the day-to-day operations of the store, including receiving and processing merchandise, managing inventory, and maintaining a clean and organized store environment.
    • Ensure that all store policies and procedures are followed, including those related to customer service, sales, and inventory management.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Work with customers to understand their needs and preferences, and make recommendations to meet their needs.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, inventory, and customer service metrics.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and make decisions quickly
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Working Conditions

The successful candidate will be required to work in a fast-paced retail environment, with regular exposure to cash handling, customer service, and inventory management. The ideal candidate will be able to work independently and as part of a team, and will be able to adapt to changing priorities and deadlines.