Retail Store Manager

2 days ago


Cambridge, Ontario, Canada Hilltop Family Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Hilltop Family Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management: Supervise and coordinate the activities of sales staff, ensuring that they are meeting their sales targets and providing excellent customer service.
  • Merchandise Management: Order and manage inventory, ensuring that our store is well-stocked and that our merchandise is displayed in an attractive and appealing manner.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that our customers leave the store satisfied and happy.
  • Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters, providing valuable insights and recommendations to management.
  • Store Operations: Ensure that the store is clean, safe, and secure, and that all equipment and facilities are in good working order.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 40 hours per week


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